Services & Fees
Are you still in business? What are your special protocols?
Yes we are. For information about our special Covid-19 cleaning protocols, choose that from the menu above.
What exactly will you clean?
We currently clean homes, offices, studios, a school, a museum, and a factory. For a list of what we clean inside homes, see "Services" in the main menu.
How can I pay?
We accept credit and debit cards, checks, cash and bank transfers including Zelle and Venmo. In order to keep costs down, we ask that you pay ahead of time or by the end of our cleaning time.
If you will not be home and will leave a check or cash for us to pick up in your home, please let us know in advance.
Choosing to delay your payment will cause late fees after 15 days.
How long does the cleaning take?
Depending on the size of the job, and the size of our team, it varies from 45 minutes to 8 hours
Do I need to be there?
No, you are not required to be present while we clean. Indeed, during the pandemic we are suggesting that clients go out while we are there.
The short cleaning time that our teams offer makes it easier for residential clients to be home during the work. For first-time jobs, we prefer that you be home. Either way, the team leader will work out the details.
Is there a cancellation fee?
Please don't cancel less than 30 hours in advance. Longstanding clients are forgiven for an emergency, but generally if you cancel last minute we ask that you pay 75% of the cost, unless we find someone else to take your appointment time.
Can I have the same team every time? Why do you work in teams?
Yes, we try to send the same team to your home every time. However that may change due to illness or scheduling conflicts.
We work in teams to so we can finish quickly, conserve resources, alleviate loneliness and boredom, and to be able to train new cleaners and maintain even standards in the company. The refugees who work with us feel safer working in a group, and can not yet work on their own, due to language and cultural barriers.
Isn't it wrong for me not to do my own housework?
There are economic and spiritual benefits to doing your own housework, changing your own brake pads, pruning your own trees, rebuilding your own roof, and so forth.
There are also economic and spiritual benefits to employing other humans to do those things, and paying them well. It's all good.
Are last minute bookings OK?
Call us and we will see what is available.
Green Cleaning & Product
What products do you use?
Can you eat it? Can you rub it on your skin? That's what we ask.
We use simple, plain ingredients. They are all low or zero "VOC." You may request fragrance-free cleaning, or products with natural fragrances, from essential oils.
Baking soda, vinegar, detergent, hot water, pumice stone, and old-fashioned "elbow grease" are our most-used cleaning agents.
For a specific and complete list click here, and scroll down.
What's wrong with regular cleaning products?
Housecleaning can be a dangerous occupation. Thousands of American cleaners suffer from skin, lung or neurological disorders caused by the compounds in some cleaning products. Some common commercial cleaning products are scientifically proven to promote disease and birth defects. Read more about specific problems with commercial cleaning products by choosing "Green Cleaning" from the main menu...
We are using the term "super-green" to indicate that we use products composed of common substances, most of which are edible. Of course a product isn't safe by itself--it needs to be handled safely and used in moderation to stay safe. So for us "super-green" also means we pay attention to what we are doing.
What does "super green" mean?
There are many products that call themselves "green" or "natural," but they don't list their ingredients, so it is impossible to know what they mean by those labels. We use the term, "super green" and "truly nontoxic" to explain that we go beyond simple "green," and towards sustainable, "open source" substances like vinegar and olive oil.
We also try to buy our cleaning products from sources that are fair to employees and use minimal packaging and employ other sustainable business practices. We are currently looking into how we can produce or use our own locally produced vinegar, perhaps in collaboration with Ishakashiita Refugee Network.
We avoid volatile organics compounds (VOCs) and we also try to limit our use of products containing high levels of sodium (like baking soda) that in large amounts kill the soil. If your house is plumbed for graywater, tell us and we can use only no-sodium products.
We are continually learning about healthier ways to clean and new ways to walk more gently on the earth.
For a list of the cleaners we use go to "Green Cleaning" in the main menu.
How did we start our company?
The three of us met each other because our children play together. As mothers and householders, we know a little about housecleaning.
Amy had been working professionally as a housecleaner, using non-toxic cleaning products for 6 years. She and Minami are knowledgeable about the use of essential oils to promote health. Minami and Shay have experience running nonprofit organizations, are degreed in International Relations and have an interest in working with refugees.
We decided to pool our interests and time, and our company was born.
Are you a non-profit? What is your mission?
No. we are not a non-profit organization. We are a socially responsible enterprise.
Safi Home Works, LLC was established with the goal of expanding and raising the standards for "green" cleaning to include truly non-toxic cleaning agents, fair trade employment practices, and transparency in accounting. We work with the spirit of service to the entire community, by hiring people who may need some special training, for example local refugees.
In short, we provide non-toxic, green cleaning for homes and offices, but we also provide the security of knowing that the employees who clean your home are fairly paid, and all local laws have been followed.
Like a non-profit, some people believe so much in our mission that they donated their volunteer labor to help us start out. Also, we have partnered with non-profits to educate ourselves about working with refugees.
But we aren't a non-profit. The non-profit classification was developed to allow organizations that even when working well, have no fair profit margin--such as services for the poor or sick, or for children. Housecleaning services are not services for the poor and should be able to fund themselves without donations, grants or tax money. In 2019 we had almost a 2% profit. In the year of COVID, it seems like our profit will be negative.
What is Fair Trade house cleaning?
Fair trade is a social movement that started out with the goal of helping workers in foreign lands receive a fair wage and safe working conditions, by certifying and labeling products made under fair conditions, just like organic products are labelled.
Recently, the fair trade movement has recognized that some workers in the United States work under terrible conditions, and millions of workers work for less than a living wage. The fair trade label has been extended to US produce from a few farms.
Cleaners often work in precarious situations, earn low wages, become ill from toxic chemicals and dust, and some grow old without having paid into social security.
Safi Home Works LLC is an experiment in fairly traded cleaning. Our goal is to maintain high cleaning standards, use only truly non-toxic, open-source cleaning agents, pay our workers a living wage, pay into social security, medicare, worker's compensation and unemployment insurance, (eventually) provide health insurance, and still stay in business.
Is it possible? Our accountant applauds us, but she doubts it can work out. She hopes we will prove her wrong.
We are asking you, our clients, by being willing to pay a premium price for excellent cleaning services that give you the extra security of knowing that your cleaner was treated with same level of respect we give to you and your home.
Why hire Safi?
- Truly non-toxic green cleaning
- Satisfaction guaranteed
- Fairly paid, trained employees
- We pay FICA!
- Safe & personalized cleaning services
- Registered & licensed in AZ
- Bonded and insured
- Locally women-owned
- Our commitment to society & community